What happens if I forget to give a driver all of the items in an order?

Last updated about 1 year ago

When the driver arrives, ensure that you have the same order number as them and make sure they take all of the items for that order.
 
If you don’t give all items to the driver, the customer will be refunded for those undelivered items and subsequently you cannot be paid for them. The same applies if you give the driver incorrect items. This is in line with our Vendor Partnership Agreement.